Privacy Policy
Effective & Last Updated: August 2026 • Quest Concepts Private Limited
01.Introduction & Scope
Welcome to Harmony of Life (“we,” “our,” “us,” or the “Company”), an initiative operated by Quest Concepts Private Limited, registered in New Delhi, India. We are dedicated to respecting your personal privacy and protecting the confidentiality of your personal and health-interest data.
This Privacy Policy explains comprehensively how we collect, store, use, share, and protect your information when you visit our website, submit lead intake forms, engage with our 3 core pathways (Products, Knowledge, Income Opportunity), or communicate with us via WhatsApp and telephone.
By accessing our platform or providing personal information, you acknowledge that you have read, understood, and consented to the practices described in this Privacy Policy in compliance with the Digital Personal Data Protection Act, 2023 (India), Information Technology Act, 2000, and international data protection standards including the GDPR.
02.The Data We Collect
We may collect and process several categories of personal data, including but not limited to:
A. Contact & Identity Data
Full name, WhatsApp contact number, geographic city/state, and preferred communication preferences.
B. Pathway & Interest Data
Specific focus areas selected across Products (detox, longevity, vitality), Knowledge programs (masterclasses, 12 pillars), or Income Opportunity (WRM / Coach).
C. Technical & Device Data
IP address, browser type and version, device identifier, operating system, time zone settings, referral URLs, and browsing behavior.
D. Communication Records
Transcripts and messages sent via WhatsApp, inquiry forms, customer support notes, or feedback surveys.
03.How We Use Your Personal Data
We process your personal information strictly for legitimate, declared business purposes:
- Lead Fulfillment & Support: Connecting you directly with dedicated wellness relationship managers or educational mentors via WhatsApp/phone.
- Program & Product Guidance: Providing relevant information regarding cellular vitality kits, educational workshops, and holistic wellness guidance.
- Career & Opportunity Processing: Reviewing and responding to applications for Wellness Relationship Managers, Community Partners, and Coaches.
- Community Updates: Sharing insights on longevity, cellular voltage, and mitochondria health via WhatsApp broadcast channels and sanctuary announcements.
- Platform Optimization: Improving website speed, responsive layout fidelity, interactive features, and user security.
- Legal Compliance: Satisfying regulatory reporting, statutory tax obligations, and defending legitimate legal interests.
04.Data Storage, Infrastructure & Security
We implement industry-standard organizational and technical security measures (including TLS 1.3 encryption in transit and AES-256 encryption at rest) to safeguard your data against accidental loss, unauthorized access, alteration, or disclosure.
Our lead transmission pipeline connects directly through Google Cloud / Google Workspace enterprise infrastructure and verified WhatsApp Business API servers. Access to collected spreadsheets is strictly restricted on a need-to-know basis to authorized personnel bound by formal non-disclosure agreements.
05.Third-Party Disclosures & Zero-Sale Policy
🛡️ Zero-Sale Guarantee: We do not sell, rent, or trade your personal or health-inquiry data to data brokers, advertisers, or third parties under any circumstances.
We may share necessary data only with trusted technology infrastructure partners (e.g., secure hosting providers, cloud storage, SMS/WhatsApp delivery gateways) who are contractually required to process data exclusively on our instructions and maintain rigorous privacy safeguards.
06.Your Privacy Rights
Depending on your jurisdiction, you have robust rights concerning your personal data:
- Right to Access: Request a summary or copy of the personal data we hold about you.
- Right to Correction: Request prompt correction of inaccurate or incomplete personal records.
- Right to Erasure: Request the deletion or removal of your personal information from our databases.
- Right to Withdraw Consent: Opt-out of community communications or broadcast messages at any time.
- Right to Grievance Redressal: Submit inquiries or grievances to our designated administration.
07.Contact Information & Grievance Redressal
For questions regarding this Privacy Policy or to exercise any of your data protection rights, please contact our administrative office:
Quest Concepts Private Limited (Harmony of Life)
Address: 125A Shahpur Jat, Siri Fort, Near Lal PathLabs, New Delhi, 110049, India
Helpline & WhatsApp: +91 880 082 8863